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Privacy Policy

This Privacy Policy is effective and updated as of 8th November 2021

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

WHO ARE WE
Mango Creative, 127 Hampton Road, Redland, Bristol, BS6 6JE
Company Reg. No. 05453668
Contact email: hello@mangoconsulting.co.uk

INFORMATION WE COLLECT FROM YOU
At Mango Consulting Limited trading as Mango Creative, we’re committed to respecting and protecting your privacy.

This Privacy Policy explains when and why we collect personal information about our website visitors, clients and people who contact or interact with us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.  

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE?
When registering on our site, as appropriate, you may be asked to enter your name, email address, or other details to help you with your experience.

WHEN DO WE COLLECT INFORMATION?
We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, sign up for our newsletter, surf the website, or use certain other site features in the following ways:

• To improve our website in order to better serve you.
• To allow us to better service you in responding to your client service requests.
• To send periodic emails regarding our services.
 

HOW DO WE PROTECT VISITOR INFORMATION?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
 

HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?
We review our retention periods for personal data on a regular basis. Mango Consulting Limited trading as Mango Creative, will retain your Name, Telephone Numbers, Email addresses, for a minimum period of 5 years.

DO WE USE COOKIES?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For more information on the Cookies we use, visit our COOKIES POLICY

WE USE COOKIES TO:
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

 

THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How does our site handle do not track signals?
We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioural tracking?
It’s also important to note that we allow third party behavioural tracking

  

YOUR RIGHTS
In this section we have summarised the rights that you have under data protection law.  Some of the rights are complex, applying only in certain circumstances and subject to certain exceptions, and in the interests of keeping this policy concise, not all of the details have been included in our summaries.  Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.  

You have the right:

  • To object to us processing your personal information for marketing purposes. If you object, we will stop processing your personal information for this purpose.  When we collect your data, you can choose whether you wish to receive marketing communications from us. If you wish to stop receiving marketing communications, you can opt out at any time by clicking an ‘unsubscribe’ link at the bottom of one of our emails.

  • To access the information we hold about you and certain information about our processing of it and your rights in relation to it. 

  • In certain circumstances, to obtain erasure of the personal information we hold about you, subject to certain exceptions.

  • To rectification of the information we hold about you.

  • In certain circumstances, to restrict our processing of your personal information or object to us processing it. If you object, we will stop processing your personal information unless certain exceptions apply.

  • Where our legal basis for processing your personal information is your consent or the performance of a contract and we process it by automated means, to be provided with the personal information we hold about you in structured, commonly used and machine-readable format and to transmit the information to another controller.

  • To not be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly affecting you, subject to certain exceptions.

  • Where our processing of your personal information is based on your consent, to withdraw that consent at any time.  If you withdraw your consent, we will stop the relevant processing, but it will not affect the lawfulness of our processing before the withdrawal.

To exercise any of these rights, email us at hello@mangoconsulting.co.uk  or write to us at 127 Hampton Road, Redland, Bristol BS6 6JE.  In addition, you can exercise your right to object to direct marketing at any time by clicking an ‘unsubscribe’ link at the bottom of one of our emails.

If you consider that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint to a supervisory authority responsible for data protection.  You may do this in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. More information about lodging a complaint with the Information Commissioner’s Office (the relevant UK supervisory authority) can be found at https://ico.org.uk/concerns/.

SECURITY PRECAUTIONS IN PLACE TO PROTECT YOUR INFORMATION
We take appropriate technical and organisational precautions to secure your personal information and prevent its loss, misuse or alteration. All information you provide to us is stored on our secure servers. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and for this reason we cannot guarantee the security of data sent between us over the internet. 

 

CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT
If you have any questions, feedback or requests regarding this privacy policy please contact us via hello@mangoconsulting.co.uk

 

Mango Creative COOKIES

Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

The settings on your web browser can usually allow you to choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to www.aboutcookies.org
 

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

By continuing to use this site, you are accepting our use of the cookies described below that make advertising and communications more relevant to you and your interests, and further help us to improve the site.

Get in touch

We’re all ears and ideas 

Every business is different and we want to know all about yours. Talk to us and we’ll listen carefully and ask you loads of questions about your creative and commercial challenges. And then we’ll tell you how we can help you fix them. We look forward to hearing from you.

Address

Mango Creative, 127 Hampton Road,
Redland, 
Bristol, BS6 6JE

hello@mangoconsulting.co.uk

Tel: 0117 214 0225

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